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Book a Doc

Book a telemedicine consultation with a doctor physician for your customers, right from your pharmacy.

How it works Register directly

Book a Doc: how it works

1
Discuss your customer’s symptoms at the counter:

Discuss your customer’s symptoms with them to determine whether they need a prescription, special instructions or a medical consultation

2
Book a consultation with a doctor:

Use the convenient online tool to book a free consultation with a doctor

3
Medical consultation:

Patient waits in the consultation room. Medgate doctor calls the patient within 10 minutes to discuss the request and issues a prescription or order

4
Send prescriptions directly to your pharmacy:

Patient obtains the medicine on prescription or the prescribed service (e.g. TBE vaccination) directly from the pharmacy

Become a partner – quick and easy registration

Complete the contact form below and register to use the online Book a Doc appointment tool. You will then receive your login information and can quickly book teleconsultations with a Medgate doctor for your customers in the future.

Your benefits

  • Receive a call back from a Medgate doctor within 10 minutes
  • Digital transmission of a prescription and sick leave certificate are sent directly to your pharmacy
  • Direct sale of additional medications and services (seamless customer journey)
  • Medical service available Monday through Sunday, 8:00 am to 8:00 pm in three languages (German, French and English)

Contact persons

We would like to offer you and your customers a simple and useful service. Do you have any questions about the offer, technical issues or suggestions for improving and expanding it? Do not hesitate to contact us. We are here for you.


Sabine Helterlin,
Market Managerin